Privacy Policy

Last updated: 23 October 2026

This policy explains what personal information Vimtech Engineering Solution collects when you use this website or ask us for a quote, why we collect it, and the choices you have.

1. Who we are

Vimtech Engineering Solution provides electrical and mechanical services – including installations, HVAC, plumbing, fire fighting systems and maintenance – for homes, businesses and industrial sites. We are responsible for the personal information described in this policy.

Address: Sr. No. 253/6,7, Coastal Highway, Near Avi Global, Dunetha, Daman, India
Email: support@voltra.com
Phone: +91 95585 18337

2. Information we collect

Information you give us. When you fill in our quote request or contact form we collect:

your name, phone number and (optionally) email address and company name;
details of the job – type of work, the service needed, property type, site location, size or capacity, urgency and your description of the problem;
how you would prefer us to contact you (phone, WhatsApp or email).

If you call, email or message us on WhatsApp, we also keep a record of that conversation so we can follow up.

Information collected automatically. Like most websites, our server records technical information such as your IP address, browser type, the pages you visit and the page you sent a form from. We use this to keep the site secure and working properly.

We do not ask for, and you should not send us, payment card details or sensitive personal information through the website.

3. How we use your information

To respond to your enquiry, arrange a site survey and prepare a quotation.
To carry out and support the work you ask us to do, including maintenance contracts.
To prioritise emergencies – requests marked as urgent are flagged to our on-call team.
To keep records required for accounting, safety and legal purposes.
To protect the website against misuse and spam.

We only contact you about your enquiry or the work we are doing for you. We will not send you marketing messages unless you have asked to receive them, and you can stop them at any time.

We do not sell or rent your personal information. We only share it with:

our own engineers and staff who need it to handle your request;
service providers who help us run the business, such as our website hosting and email providers, under appropriate confidentiality terms;
subcontractors, where part of your job is carried out by a specialist on our behalf;
authorities, where we are legally required to do so.

5. Third-party services on this website

Google Fonts – our text font is loaded from Google, which receives your IP address when the page loads.
Google Maps – the map on our contact page is provided by Google and may set its own cookies.
WhatsApp and social networks – if you follow a link to WhatsApp, Facebook, Instagram, X or YouTube, that service's own privacy policy applies.

6. Cookies

This website only uses cookies that are needed for it to work:

Session cookie – keeps the site working while you browse.
Security (XSRF) cookie – protects our forms against cross-site request forgery.

We do not use advertising or tracking cookies. The Google Maps embed on the contact page may set cookies controlled by Google. You can block or delete cookies in your browser settings, although parts of the site may then stop working.

7. How long we keep it

We keep enquiry details for as long as we need them to deal with your request. If you become a customer, we keep job and contract records for as long as required for warranty, safety and accounting purposes. Enquiries that do not lead to any work are deleted when they are no longer needed.

8. Security

We use reasonable technical and organisational measures to protect your information, including restricted access for staff and secure handling of form submissions. No method of sending data over the internet is completely secure, so please do not send highly sensitive information through the website.

9. Your rights

Depending on where you live, you may have the right to:

ask for a copy of the personal information we hold about you;
ask us to correct or delete it;
object to or restrict how we use it;
withdraw consent where we rely on it;
complain to your local data protection authority.

To make a request, contact us using the details below. We may need to confirm your identity before acting on it.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.

11. Contact us

Questions about this policy or your information? Email support@voltra.com, call +91 95585 18337, or write to us at Sr. No. 253/6,7, Coastal Highway, Near Avi Global, Dunetha, Daman, India.